Billing and accounts receivable

Pathology lab billing

In your lab, the money that slips away is almost never the case itself: it is the stain that was run and nobody billed.

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Case record in Histeva showing patient details, insurer, due date and tabs for stains and techniques, report and delivery

If you run billing for a pathology lab, you already know a case is not billed at a single moment. The immunohistochemistry was completed on Monday, the biopsy was signed out on Tuesday, the consultation came back the following week, and recuts may not be billable at all, depending on the payer contract. When all of that is pieced together at month end from spreadsheets, something goes unbilled or gets billed twice, and the EPS (Colombia's health insurers) finds it before you do.

This guide explains how a pathology lab's activity turns into invoices, RIPS and accounts receivable under the rules that apply in Colombia today, and how Histeva handles it.

In short

  • In Histeva, charges are not keyed in by hand: signing out the case, every completed stain or technique, every intraoperative consultation and every consultation generate billable items according to the payer contract.
  • Electronic invoices are issued to the DIAN (Colombia's tax authority) under Resolution 000165 of 2023, amended by Resolution 000008 of 2024.
  • When the payer is an entity responsible for payment, the invoice carries RIPS (Colombia's individual health service records) as supporting documentation under Resolution 948 of 2026, and without a CUV (the RIPS validation code) the claim cannot be submitted.
  • Supporting documents are submitted within 22 business days of the invoice being issued (Resolution 2284 of 2023).
  • Payer objections (glosas) can only rest on a closed list of grounds (Resolution 2284 of 2023) and follow chained deadlines (Law 1438 of 2011, Article 57).
  • If the institution already bills in Omneri HIS, Histeva delivers ready-to-bill items and does not issue invoices.

Why pathology billing is different

Activity is spread out over time. A single case produces charges at different moments: the base study at sign-out, each stain or technique when it is completed, the intraoperative consultation when the result is communicated, and the consultation when the response arrives. If billing waits for the case to close to remember everything that came before, it depends on memory.

Quantities depend on the specimens. Two biopsy containers are not one biopsy, and an oncologic surgical specimen with margins is not billed the same as a gross-only specimen.

Stains and techniques are counted per unit. A breast panel with estrogen receptor, progesterone receptor, HER2 and Ki-67 is four immunohistochemistry stains, not one.

Payers vary. A lab may bill an EPS, the IPS (healthcare provider) that refers its specimens, an ARL (occupational risk insurer), a SOAT insurer (mandatory traffic accident insurance), a prepaid health plan or a self-pay patient, and each one has its own payer contract, rate and supporting documents.

What gets billed depends on the payer contract. Recuts, levels or review of outside material are billable under some contracts and not under others.

From activity to billable item

In Histeva, every billable item originates from a case event. A rule defines which event generates it, which case type or stain it applies to, which CUPS code (Colombia's procedure code list) it is billed under and how the quantity is calculated. Histeva ships with starter rules that your lab adjusts to its payer contracts:

Activity Event that triggers the charge Quantity
Biopsy Case sign-out One per specimen
Oncologic surgical specimen with margins Case sign-out One per specimen
Cervicovaginal cytology Case sign-out One per case
Non-gynecologic cytology and FNA Case sign-out One per specimen
Review of outside material Case sign-out One per case
Immunohistochemistry Stain or technique completed One per antibody
Special stain Stain or technique completed One per stain
Intraoperative consultation Result communicated One per study
Consultation Consultant's signed response One per consultation
Recuts and levels Stain or technique completed Rule disabled until the lab defines it

Three details change what you actually collect. First, if an event is processed twice, the charge is not duplicated: each item stays tied to the event that originated it. Second, if the payer contract requires prior authorization and it is missing, the item is blocked with the reason, instead of going out on an invoice that will draw a payer objection. Third, the billing analyst sees pending and blocked items by payer, fixes the authorization and approves them.

The stain or technique that generates the charge is the same one traced in the lab, with its block, its slides and its reagent lots. See pathology specimen tracking.

Payer contracts, rates and prior authorizations

Each payer has its type, NIT (tax ID), code, regime, electronic invoicing details and payment term. Each payer contract defines the payment model (fee-for-service, bundle or capitation), the base rate schedule (SOAT, ISS 2001 or a custom schedule) with its adjustment percentage, whether prior authorization is required and within how many days payer objections must be answered. Amounts come from the payer contract's rate schedule when the item is generated, not from a parallel price list.

Electronic invoicing with the DIAN

Invoices are issued to the DIAN under Resolution 000165 of 2023, amended by Resolution 000008 of 2024. Histeva groups ready items by payer, payer contract and month, or by case when the patient is self-pay, uses your lab's invoice numbering resolutions and transmits through APIDIAN. The CUFE (the invoice's unique electronic code) is stored with the invoice. Credit and debit notes, payments and the PDF and XML files all stay on the same account.

RIPS with CUV

The current rule for RIPS as supporting documentation for the electronic health invoice is Resolution 948 of 2026, issued on May 14, 2026, which repealed Resolutions 2275 of 2023, 558 of 2024 and 1884 of 2024. The underlying rule did not change: without a CUV, the invoice cannot be submitted to the payer.

Histeva builds the RIPS in JSON per invoice, from the same billable items: procedures with their CUPS code, dates, prior authorization, diagnosis, the professional's ID document and amounts. Before sending it, Histeva validates its structure and checks that the totals match the invoice, and it stores the CUV when the payer requires it.

Because a pathology lab bills very different payers, the RIPS mode is set per payer: invoice with RIPS and CUV, invoice with a supporting RIPS file, or invoice without RIPS. Which one applies to each relationship is best decided with your billing team before loading the payer contracts.

Claim submission, payer objections and accounts receivable

Every submission to a payer is recorded as a claim submission. The deadline that sinks the most accounts is the first one: submitting the supporting documents within 22 business days after the invoice is issued, under Resolution 2284 of 2023. That is why it matters that the item is created when the case is signed out and not at month end.

Payer objections are recorded per invoice item, with their grounds, amount and date received. The deadlines in Article 57 of Law 1438 of 2011 are chained: 20 business days for the payer to raise the objection, 15 to respond to it, 7 more to correct it and 10 for the payer to decide whether to lift it. Histeva alerts you before the response deadline agreed in the payer contract runs out, lets you accept, partially accept or reject, and generates the credit note for the accepted amount.

When facing a payer objection, the signed report is the clinical support for the charge. Every report signed out in Histeva is a PDF/A with a SHA-256 hash and a QR code that the payer's auditor can verify. See synoptic pathology report.

Accounts receivable can be viewed by payer and by aging, with payments applied, and everything exports to Excel.

What each case costs you

Billing correctly does not tell you whether a payer contract is profitable. In Histeva, each completed stain or technique deducts reagents from inventory, first from the recorded reagent lot and otherwise by earliest expiration date, and that yields the reagent cost per case and per case type. Analytics cross that cost with what was billed per payer, with access restricted to people who have permission to see financial figures.

If you already bill in Omneri HIS

If your lab operates within an institution that bills in Omneri HIS, Histeva does not issue invoices: it hands Omneri the ready-to-bill items, generated with the same rules. If the lab bills on its own, the full module runs in Histeva. See pathology software.

To see the full workflow, check out the features, the digital pathology guide or book a demo.

Frequently asked questions

  • Per antibody: that is how Histeva's starter rule works, where each completed stain or technique generates its own billable item with its CUPS code. A breast panel with ER, PR, HER2 and Ki-67 produces four items, not one. The charge is created when the stain is completed in the lab, not when someone remembers it at month-end close, and if the event is processed twice, it is not duplicated. Special stains follow the same logic.

  • Yes, when it bills an entity responsible for payment: in that case the electronic health sales invoice carries RIPS as supporting documentation, under Resolution 948 of 2026, and needs the CUV to be submitted. If it bills a self-pay patient, the standard DIAN electronic invoice applies. When the lab sells the service to an IPS, it is worth confirming the supporting documents with your billing team, which is why Histeva sets the RIPS mode per payer.

  • Resolution 948 of 2026, issued by the Ministry of Health on May 14, 2026. It regulates RIPS as supporting documentation for the electronic health sales invoice and repealed Resolutions 2275 of 2023, 558 of 2024 and 1884 of 2024. If your software vendor or your internal procedures still cite Resolution 2275 as current, they are out of date. The rule that did not change is that without a CUV, the invoice cannot be submitted to the payer.

  • Twenty-two business days from the date the invoice is issued, under Resolution 2284 of 2023. In pathology, that deadline is easy to miss when stains, techniques and consultations are billed separately and late. In Histeva, items are created when the case is signed out, when each stain or technique is completed and when each consultation is received, so the invoice can be issued while the case is still fresh and submitted with its signed report as support.

  • Respond within the 15 business days set by Article 57 of Law 1438 of 2011, with documentation showing that the stain was performed and reported. In Histeva, every immunohistochemistry stain is traced with its block, its slides and its result in the signed report, which is a PDF/A with a verifiable QR code. The payer objection is recorded per item, Histeva alerts you before the deadline and, if you accept part of the amount, it generates the credit note.

  • Yes. If the institution already bills in Omneri HIS, Histeva runs in connected mode: it does not issue its own invoices and hands Omneri the ready-to-bill items, generated with the same rules per signed-out case, stain or technique, intraoperative consultation and consultation. That way, two systems never bill the same encounter. If the lab bills on its own, Histeva issues the electronic invoice with the DIAN, builds the RIPS and manages claim submission, payer objections and accounts receivable.

  • Histeva's pricing is sized to your operation: case volume, number of sites, digitized slides and enabled modules, billing among them. Its value lies in being fed by what happens in the lab, so it is worth seeing it with your real payer contracts and your actual stains and techniques. Sizing is done during the demo, with your operation on the table, and it produces a concrete figure instead of a range.

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